Terms of Service
Effective Date: July 28, 2026
These Terms of Service (“Terms”) govern your use of the Athly AI platform (“Athly AI,” “the Platform,” “we,” “us,” or “our”), an AI-powered web application that helps student-athletes connect with college coaches through personalized outreach, video highlights, and recruiting tools. By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
1. Eligibility
You must be at least 16 years old to use Athly AI. If you are between 16 and 18 years of age, you must have the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. We do not knowingly collect information from anyone under 16.
2. Description of Service
Athly AI provides a comprehensive college sports recruiting platform. Our services include, but are not limited to:
Coach Database & Discovery
Access to thousands of college coaching staff contacts compiled from public university athletic department sources across NCAA D1, D2, D3, NAIA, and NJCAA.
AI-Powered Email Generation
Personalized outreach emails with multiple tone and style variations.
Email Integration
Send outreach emails via your @athlete.athlyai.com or @coach.athlyai.com Resend address.
Video Tagging & Highlight Reels
Tools to tag, clip, and compile highlight moments from your athletic videos.
Athlete Profile & Discovery Hub
Public-facing profiles visible to college coaches for recruitment discovery.
AI Assistant
Conversational AI for recruiting advice, profile suggestions, and email recommendations.
Email Tracking & Analytics
Metrics on email delivery, opens, clicks, and coach engagement.
Educational Resources
Guides on NCAA eligibility, scholarships, recruiting timelines, and divisions.
3. User Accounts
3.1 Registration
To access the Platform, you must create an account with accurate, current, and complete information. You agree to update your information promptly if it changes.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
3.3 Account Types
Athly AI supports two account types: Athlete accounts (for student-athletes seeking recruitment) and Coach accounts (for college coaches discovering athletes). Each account type has different features.
4. AI-Powered Features & Transparency
Athly AI uses artificial intelligence to power several core features. We believe in full transparency about how AI is used:
- Email Generation: AI models generate personalized email drafts based on your athletic profile, academic data, and coach-specific research. You always review, edit, and approve emails before they are sent.
- Coach Research: AI performs real-time web research to personalize outreach with relevant information about coaches, programs, and schools.
- Profile Suggestions: AI analyzes your profile to suggest improvements, recommend coaches, and optimize your recruiting strategy.
- Video Analysis: AI assists in generating highlight reels from your tagged video clips.
EU AI Act labeling. AI-generated content (emails, profile suggestions, assistant responses) is produced by third-party large language models, currently Kimi (Moonshot AI), Google Gemini, and Groq (Llama). Outreach emails composed with AI assistance carry a disclosure in the footer, in line with Article 50 of the EU AI Act.
5. Email Integration
By default, Athly AI sends outreach emails on your behalf using Resend (resend.com) from an address on our own subdomain. You may optionally connect your own Gmail or Outlook account to send from your personal address instead, and coaches may optionally connect a mailbox that the Coach Portal reads. None of these connections is required to use the Platform.
- Athletes send from a personal subdomain address:
[email protected] - Coaches send from:
[email protected] - You authorize us to send emails on your behalf using content you explicitly create, edit, or approve within the Platform.
- Optional Gmail / Outlook sending. If you choose to connect one, we request send-only scopes (Google
gmail.send; MicrosoftMail.Send) and store the resulting OAuth refresh token encrypted at rest. Those scopes do not permit reading, searching, modifying, or deleting mail, and we do none of those things. Disconnecting in Settings deletes the stored token. - Coach Portal Inbox (coaches only). Coaches may optionally connect a mailbox via IMAP using an app password. This connection is read-only and we do read the INBOX in order to surface incoming athlete enquiries; fetched messages are stored and analysed by our AI providers for classification and summarisation. The app password is encrypted at rest (AES-256-GCM). We never send from a connected mailbox and never modify or delete its contents. By connecting a mailbox you confirm you are entitled to have it processed this way. See the Privacy Policy §1.6d.
- Apart from the optional connections above, we do not access, store, scan, or analyze your personal email inbox.
6. Video Content & Tagging
The Platform allows you to import videos (via YouTube URL) and create tagged highlights and clips. By using these features:
- You represent that you own or have the right to use the video content you import.
- We store your videos in Supabase Storage and render highlight reels using AWS Lambda. Video data is used solely to provide the service.
- Highlight reels generated from your clips may be shown on your public athlete profile if you enable profile visibility. Note separately that uploaded media files themselves are held in public storage buckets and remain reachable by direct URL regardless of that setting — see Privacy Policy §8.
7. User Content & Ownership
You retain full ownership of all content you create or upload to the Platform, including profiles, videos, photos, emails, and messages. By submitting content, you grant us a limited, non-exclusive, worldwide license to use, display, store, and transmit your content solely as necessary to provide and improve the Platform.
You represent and warrant that:
- You own or have the right to share all content you submit
- Your content is accurate, truthful, and not misleading
- Your content does not violate any applicable laws or third-party rights
- Your athletic stats, academic records, and achievements are genuine
8. Acceptable Use
You agree not to:
- Use the Platform for any unlawful purpose
- Send spam or deceptive communications to coaches
- Harass, abuse, threaten, or impersonate others
- Submit false athletic or academic information
- Attempt unauthorized access to our systems
- Use bots or scrapers to collect data
- Interfere with or disrupt the Platform
- Reverse-engineer or extract source code
- Resell or redistribute without written consent
- Upload malware, viruses, or harmful code
9. Coach Database & Contact Information
Our database of college coaches is compiled from publicly available institutional sources (university athletic-department directories) and provided solely for legitimate college recruiting outreach. When using coach data within the Platform, you agree:
- To use coach contact information only for genuine recruiting communications
- Not to scrape, bulk-export, or systematically harvest coach data from the Platform
- Not to share or resell coach contact information with or to third parties
- To comply with all applicable anti-spam and electronic communication laws
Purchasing the Coach Database. Separately, you may buy downloadable coach contact lists (one-time snapshot or subscription) through our Coach Database product. Those purchases are licensed under our Data Licence and delivered with a Stripe invoice (fattura). The anti-export restriction above governs Platform use and does not prevent you from downloading and using data you have licensed — but the Data Licence still prohibits resale, redistribution, and misuse, and requires you to honour coach opt-outs and data-protection law. See also our Refund & Withdrawal Policy.
10. Purchases, Subscriptions & Payments
10.1 Plans & Pricing
Athly AI offers a Free plan and paid subscription plans (currently Hobby, Pro, Elite and Max) with varying features and usage limits, plus one-off credit packs. Subscriptions and credit packs are charged in Euros (EUR); the Coach Database products are charged in US Dollars (USD). Prices may be subject to applicable taxes. Current pricing is available on our pricing page.
10.2 Billing & Invoices
Paid plans are billed in advance on a recurring basis (monthly or annual) and automatically renew unless canceled. All payments are processed securely through Stripe. We do not store your full credit card information. An invoice (fattura) is issued for each purchase via Stripe and can be downloaded from your confirmation page or receipt email. At Coach Database checkout you can enter a business VAT number so the invoice is issued as a valid B2B fattura.
10.3 Cancellation & Refunds
You may cancel your subscription at any time from your account settings or the Stripe billing portal. Cancellation takes effect at the end of your current billing period. Fees already paid are non-refundable except as required by applicable law and as set out in our Refund & Withdrawal Policy.
10.4 Free Plan
Our Free plan has no time limit and does not automatically convert to a paid subscription. It does not include credits for sending emails to coaches; building your profile, searching the coach database, drafting emails and the other non-sending features remain available at no charge.
Every new account starts with a free 3-day trial of the Pro plan. No payment method is required to start it, and it never converts into a paid subscription on its own. You are not charged at any point during or at the end of the trial. When the 3 days end, your account simply returns to the Free plan described above; any credits granted for the trial and not used are removed at that point, while credits you purchased separately are not affected. There is nothing to cancel.
10.5 Usage Limits & Credits
Each subscription plan includes monthly usage limits for features such as email sending, AI generations, coach unlocks, and video reels. Usage resets monthly. Unused credits do not carry over.
10.6 Right of Withdrawal (EU consumers)
If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal (diritto di recesso) under the Italian Consumer Code (Arts. 52–59) / Directive 2011/83/EU.
For digital content and services supplied or activated immediately — subscriptions, credit packs, and the Coach Database — you are asked at checkout to tick a box expressly requesting immediate access and acknowledging that you lose the right of withdrawal once performance begins (Art. 59(1)(o)). We record that consent with a timestamp against your order, and the acknowledgement is repeated on the payment page before you pay. If you do not tick the box, checkout does not proceed and you keep the full 14-day right.
Full details, the statutory conformity guarantee, and the model withdrawal form are in our Refund & Withdrawal Policy. This does not affect your mandatory statutory rights.
10.7 Coach Database Purchases
The Coach Database is sold as a one-time snapshot (a copy delivered instantly, kept forever, not updated) or a subscription (re-downloadable current data while active). Prices are shown per product; an invoice (fattura) is issued via Stripe. Your use of purchased data is governed by the Data Licence (no resale or redistribution; honour coach opt-outs and data-protection/anti-spam law). Refund and withdrawal terms for these purchases are in the Refund & Withdrawal Policy.
11. No Guarantee of Results
Athly AI provides tools and resources to assist with the college recruiting process. We expressly do not guarantee:
- That you will receive a scholarship, athletic offer, or roster spot
- Responses from any specific coach, program, or institution
- Admission to any college or university
- Email delivery to any specific recipient
- The accuracy of AI-generated content or coach research data
- Any specific outcome from using our services
Success in college recruiting depends on many factors beyond our control, including athletic ability, academic performance, coach decisions, roster needs, and institutional policies. Athly AI is a tool to support your efforts, not a guarantee of results.
12. Email Communications & Tracking
When you send emails through the Platform, you acknowledge and agree that:
- You are solely responsible for the content and legality of all emails sent
- The Platform may track email delivery status, opens, and clicks to provide engagement analytics
- Tracking pixels and links are included in outgoing emails to measure engagement
- You will comply with CAN-SPAM (US), GDPR (EU), and any applicable local equivalents
- Tracking accuracy is not guaranteed. Certain email clients — including Apple Mail (Mail Privacy Protection) and Microsoft Outlook (images blocked) — may pre-fetch or suppress tracking pixels, causing opens to be over-reported or under-reported. Reply tracking is not subject to this limitation and reflects actual responses received.
When you send an email through the Platform, the recipient is informed in the email footer that engagement is tracked, with a one-click unsubscribe link, in compliance with CAN-SPAM and GDPR Art. 13 transparency requirements.
13. Intellectual Property
The Platform, including its design, user interface, features, content, algorithms, AI models, coach database, educational materials, and underlying code, is owned by Athly AI and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from our intellectual property without prior written permission.
Non-Affiliation. Athly AI is not affiliated with, endorsed by, or sponsored by the NCAA, NAIA, NJCAA, or any college, university, or athletic conference. All third-party trademarks remain the property of their respective owners and are used solely to describe the institutions our users may target.
14. Third-Party Services
Our Platform integrates with the following third-party services:
Each service is governed by its own terms and privacy policies. We are not responsible for third-party practices.
15. Disclaimer of Warranties
The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI-generated content.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
16. Limitation of Liability
To the maximum extent permitted by law, Athly AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.
Our total aggregate liability shall not exceed the greater of (a) the total amount you paid us in the 12 months preceding the claim, or (b) one hundred euros (€100).
17. Indemnification
You agree to indemnify, defend, and hold harmless Athly AI, its affiliates, officers, directors, employees, and service providers from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your content or communications sent; (c) your violation of these Terms; or (d) your violation of any third-party rights.
18. Your Data Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data. You can exercise these rights at any time through our Privacy Center:
Right of Access
Request a copy of all personal data we hold about you (Art. 15)
Right to Rectification
Correct inaccurate or incomplete data (Art. 16)
Right to Erasure
Delete your account and all associated data via Settings (Art. 17)
Right to Portability
Download your data in machine-readable JSON format (Art. 20)
Right to Restrict
Limit how we process your data (Art. 18)
Right to Object
Object to processing based on legitimate interest (Art. 21)
19. Termination
19.1 By You
You may delete your account at any time from Settings → Delete Account or by contacting [email protected]. Deletion permanently removes your account data, connected-mailbox credentials, and uploaded files, except records we are legally required to retain (billing and tax), as described in our Privacy Policy. You can also download your data before deleting your account.
19.2 By Us
We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or for any other reason at our reasonable discretion. We will provide notice when possible.
19.3 Effect of Termination
Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive (including Liability, Indemnification, and Governing Law) will survive.
20. Dispute Resolution
Before initiating any formal proceedings, you must first contact us at [email protected] and give us 30 days to resolve the dispute informally. Please describe the nature of the dispute, your desired resolution, and relevant account details. We will respond within 10 business days.
If informal resolution fails, either party may pursue formal legal proceedings as provided in §21. Nothing in this section limits your right to seek emergency injunctive or other equitable relief from a court of competent jurisdiction.
21. Governing Law & Jurisdiction
These Terms are governed by the laws of the European Union and the applicable national laws of Italy. Disputes that cannot be resolved informally (see §20) shall be submitted to the exclusive jurisdiction of the competent courts in Italy, without prejudice to any mandatory consumer protection rights in your country of residence.
For users in the United States: To the extent permitted by applicable law, you agree to submit any claim or dispute arising from your use of the Platform to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English. Class action waiver: you may only bring individual claims, not class or representative actions. This arbitration clause does not apply to small claims court actions or claims for injunctive relief. Notwithstanding the above, either party may seek emergency relief from any court of competent jurisdiction.
Athly AI is operated by a single Italian sole trader (see §24). There is no other Athly AI entity in any other jurisdiction, and no other entity's terms apply to you.
22. Changes to Terms
We may modify these Terms at any time. If we make material changes, we will provide at least 15 days' notice via email or a prominent notice on the Platform. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Platform.
23. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
24. Contact Us
Seller / Data Controller / Service Provider: athlyai.com di Lorenzo Peluso — Sole Trader (ditta individuale, Italy). VAT/P.IVA IT01888280888 · REA RG-485912. Registered office: Via Resistenza Partigiana 27/O, 97015 Modica (RG), Italia. Certified email (PEC): [email protected]. Contact: [email protected] (terms), [email protected] (privacy/DSAR), [email protected] (support).
Consumer dispute resolution. The European Commission's Online Dispute Resolution platform was shut down on 20 July 2025 under Regulation (EU) 2024/3228 and is no longer available. EU/EEA consumers may instead approach a certified alternative dispute resolution (ADR) body, or the European Consumer Centre (ECC-Net) for cross-border purchases. See our Refund & Withdrawal Policy for details.
For questions about these Terms, contact us at:
© Athly AI. All rights reserved. These Terms of Service are publicly available at athlyai.com/terms and may be updated periodically.